Crurrent Carroll Counseling Clients

Have questions on services or insurance? Start here.

Client Resources & Information

We want to help with your mental health – not only through counseling and treatment services, but all the questions and additional steps that come with. Call us today or keep reading for information on billing questions, insurance coverage, therapy portal access, service fees and more.

Therapy Portal Login

Log in to manage your data, contact and payment information, as well as any forms, policies, or agreements and consents you wish to have in your chart. If you don’t have a portal account yet or have forgotten your password, please contact our office by calling us at 605-271-3441 or by emailing us at
Carroll Institute Main Office building

Billing Questions

Please feel free to address questions or concerns regarding your fees or billing statements with either your therapist or our billing office.


Medical Billing and Client Relationship Specialist

310 South First Avenue Sioux Falls, SD 57104

Office: (605) 271-3441

Fax: (605) 339-3345


Service Fees & Insurance

Mental Health Service Fees

All coverage is subject to insurance provider credentialing. Please contact your insurance provider to confirm benefit coverage; you will find the number on your insurance card. If your insurance does not cover services, please contact our front office at 605-271-3441 or to inquire of other options.

Intake Session, 90791 Psychiatric Diagnostic Evaluation, 60+ minutes $250.00
Therapy Session, 90834 Psychotherapy Session, 45 minutes $200.00
Therapy Session, 90832 Psychotherapy Half Session, 30 minutes $175.00
Therapy Session, 90837 Psychotherapy Extended Session, 60 minutes $225.00
Therapy Session, PMC Premarital Counseling $100.00
Consultation Consultation $150.00
Cancellation fee Session cancellation of less than 24 hours' notice $25.00


Services Not Covered by Insurance

Additional services requested of your therapist outside of the therapy session that do not have a medical billing code are not covered by health insurance. Services such as a request for legal appearance for professional witness testimony, preparation of professional witness appearance, travel time and mileage for court appearance, and/or a professional mental health report to another professional or provider are billed at varying rates; please refer to the professional service fees chart attached within this packet. A retainer for the full cost of the hourly rate for professional services fees are due ahead of completed work or appearance. Unused fees will be fully refunded.

Uncovered Court Fees

Court Testimony Professional Witness Testimony for Court $300/hour unit
Preparation Preparation for court $200/hour unit
Court Testimony Analysis Professional Witness analysis of witness testimony $200/hour unit
Travel (Court) Travel time for court $155/hour unit
Non-Testimony Subpoenaed, non-testimony time $200/hour unit


Take the first step

Getting help starts with getting in touch.