Careers
Make a career change that makes a difference.
Care More at Carroll Institute
Make a career change that makes a difference.
Carroll Institute offers behavioral health services including mental health care and addiction recovery – giving you the opportunity to care more and do more in the lives of others.
For our team, this calling is more than a career. It’s our chance to make an impact in the lives of others. To help people help themselves. To help strengthen relationships and save lives. With competitive pay and benefits, education reimbursement and more employee incentives, Carroll Institute values each staff member and the special, individual way they can impact care for our clients. If you’re interested in learning more, apply today.
"Carroll Institute is a great company to work for. Employee benefits are good and the educational reimbursement program is a good incentive to continue related career opportunities through the company. One aspect that is really impactful for me is my supervisor. She is an indispensable leader to have on our team. She is an awesome role model and challenges me to expand my knowledge and resourcefulness.”
- Residential Technician
OUR VALUES
Professionalism
Building confidence in self and dedication to the work we do through respect, thoroughness, passion, education, and willingness to serve.
Holding ourselves and those around us in high regard.
Consideration
Recognizing the value that different people, perspectives, and cultures can bring to the agency leads us to be the provider of choice.
Treating everyone with dignity and respect.
Appreciation for support and guidance.
Showing gratitude for the benefits of diversity in the work environment.
Passion
Being dedicated to the agency, coworkers, clients served, and the community through honesty, integrity, and authenticity.
Collaboration
Willingness to work with others to get the job done and done well.
Readiness to respond positively to instructions and procedures.
Help where help is needed even if outside of typical daily operations.
Building strong relationships internally and externally.
Open Positions
Job Details
Job Title: Residential Technician, Overnights
Position Type: Full Time
Locations: 516 W. 12th Street Sioux Falls, SD 57104
Salary Range: $18.00 - $23.49 / hour
Mission: Creating Pathways to a bright future
Vision: To be the provider of choice for a behavioral health continuum of care for at risk individuals and families.
Role and Responsibilities
- Understand and maintain confidentiality as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
- Attend in-house trainings in CPR, AED, Emergency First Aid and NARCAN.
- Be completely familiar with policies, procedures, fire regulations, health and safety regulations, and employee policies.
- Provide orientation to Arch Expectations for new residents.
- Supervise the residents’ self-administration of medications .
- Clerical duties (typing, filing, etc.) as directed by supervisor.
- Post weekly work duties oversee the residents' completion of them.
- Complete incident reports, and properly note in the EHR.
- Obtaining a breath, saliva or urine specimen as appropriate from any resident
- Maintain a varied schedule of bed checks by walking through all rooms and verifying clients are present.
- Physically search through clients’ rooms and property for contraband.
- Communicating appropriately with local referral sources and community agencies.
- Attend and participate in staff meetings.
- Work closely with all staff to establish and maintain a welcoming environment that enhances the strengths of each client.
- Assist in establishing and maintaining good relations with civic, professional, governmental entities, and the community in general by having an active interest in community affairs.
- Other duties as assigned.
Qualifications and Education Requirements
- If in recovery, we ask for at least one year of continuous recovery.
Preferred Skills/Competencies
- Effective Communication, Microsoft Outlook, Excel, Word
- De-escalation techniques
- Ability to lift a minimum of 25 pounds
About the Role
As a Counselor on our Outpatient Services team, you'll provide recovery-oriented, co-occurring, capable care to clients at every stage of their journey. You'll work closely with colleagues across the agency to create a welcoming environment that builds on each client's strengths. This position will be focused on providing services on weekday evenings.
What you'll do
- Conduct assessments and diagnostic interviews
- Provide individual and group therapy
- Deliver client education, crisis management, and case management
- Administer alcohol and drug testing (urinalysis, breathalyzers, etc.)
- Coordinate discharge planning, referrals, and follow-up services
- Complete and submit required treatment documentation
- Build strong relationships with referral sources, community agencies, and civic and governmental partners
- Take part in staff meetings and provide case consultation, training, and debriefing to team members
- Uphold HIPAA confidentiality standards and maintain your certification and training
- And more!
What You'll Bring
Required
- Working towards Bachelor's or Master's in Addictions or related area. Bachelor's or Master's degree already obtained is preferred.
- ACT or willing to acquire ACT and work towards CAC or LAC. Current CAC or LAC preferred.
Preferred
- Strong communication skills
- Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
- Experience with electronic health records and data collection programs
Adolescent Counselor, Prevention Team
Full Time | Sioux Falls, SD | Daily travel to rural Sioux Empire school districts
Create pathways to a bright future, one student at a time.
About the Role
Carroll Institute is looking for a compassionate Adolescent Counselor to join our Prevention team. You'll provide prevention and early intervention services to K-12 students in rural school districts by teaching classroom curriculum, presenting at assemblies, leading small groups, and conducting individual counseling, screenings, and assessments.
What You'll Do
- Teach evidence-based lessons on substance use, bullying, and coping skills
- Provide individual and group counseling to adolescents
- Conduct substance use screenings and assessments, and threat assessments (training provided if needed)
- Keep accurate documentation as required by contracts and funders
- Build strong relationships with school staff, students, families, and the community
What You'll Bring
- A passion for preventing tobacco and substance use in youth
- Bachelor's degree in Psychology, Social Work, Counseling, or a related field
- Prevention or addiction counseling certification, or willingness to become a trainee and complete coursework to certify
- Strong communication and public speaking skills, and the ability to work independently
- Proficiency with Microsoft Office and Google Drive, and the ability to learn new software
- Preferred: experience working with youth and classroom management skills
Pay & Benefits
- $21.01-$27.46/hour, based on experience (may be salaried or hourly)
- Health, dental, and vision insurance; life insurance; 401(k) with employer match; PTO and paid holidays
- Professional development allowance and tuition reimbursement
Location: 310 S. 1st Avenue, Sioux Falls, SD, with daily travel to assigned school districts
Carroll Institute is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
Finance Clerk
Full Time | Sioux Falls, SD | Reports to the Director of Finance & HR
About the Role
Help keep Carroll Institute running as we create pathways to a bright future. As Finance Clerk, you'll handle a mix of accounts receivable, accounts payable, and payroll, and serve as back-up to the Director of Finance & HR.
What You'll Do
- Accounts Receivable: Follow up on overdue balances, set up repayment plans, prepare monthly payer invoices, and handle deposits and petty cash
- Accounts Payable: Process vendor invoices and staff reimbursements, prepare check runs, and reconcile statements
- Payroll: Process bi-weekly payroll, answer employee questions, and prepare 401(k) reports
- Administrative Support: Assist with month-end close, bank reconciliations, and audits
What You'll Bring
- 2+ years of experience in at least two of these areas: payroll, A/R, A/P, outbound collections, or medical billing
- Ability to pass a background check, including a credit check
- Preferred: associate or bachelors degree in accounting or a related field; QuickBooks and Microsoft Office experience; insurance claims experience; attention to detail and strong communication skills
Location: 310 S. 1st Avenue, Sioux Falls, SD 57104
Salary: $24.04 - $31.36 per hour, DOE
To Apply: Contact our Director of Finance & HR.
Carroll Institute is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
Human Resources Generalist
Full Time | Sioux Falls, SD | Reports to the Director of Finance & HR
About the Role
Help us create pathways to a bright future by supporting the people who deliver our care. As our HR Generalist, you'll partner with leadership and staff to recruit, onboard, and support a dedicated behavioral health workforce, and serve as a trusted resource on everything from hiring to compliance to employee engagement.
What You'll Do
- Manage the full recruitment lifecycle, from postings and screening to interviews and hiring recommendations
- Coordinate onboarding, lead orientation sessions, perform background checks, credential verification, and compliance documentation
- Advise supervisors and staff on personnel concerns, policy questions, and conflict resolution
- Administer benefits enrollment and leave programs, including FMLA and ADA accommodations
- Ensure compliance with employment laws and maintain accurate personnel records
- Track workforce metrics such as turnover, vacancies, and retention
- Lead employee engagement and recognition efforts
What You'll Bring
- Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or a related field
- At least 3 years of HR experience and strong knowledge of employment laws and regulations
- Preferred: Master's degree; SHRM or other HR certification; HRIS and Microsoft Office proficiency; strong communication skills, integrity, and discretion with confidential information
Benefits
- Health, dental, vision, life, 401(k), and supplemental insurance
- PTO, extended sick leave, and paid holidays
- EAP, medical and dependent care FSAs, and a discount program
- Tuition reimbursement and training dollars
Location: 310 S. 1st Ave and 516 W 12th St, Sioux Falls, SD
Carroll Institute is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
Adolescent Program Counselor
Carroll Institute is dedicated to improving the lives of adolescents through innovative prevention programs and compassionate counseling. We are committed to creating a supportive environment that promotes mental health, healthy choices, educational success, and overall well-being.
We are seeking a passionate and dedicated Adolescent Prevention Counselor to join our team. The ideal candidate would have experience working with adolescents in a counseling or educational setting and will be responsible for implementing prevention programs aimed at reducing risk behaviors among youth and providing substance abuse counseling.
Key Responsibilities:
- Deliver evidence-based curriculums in the classrooms to K-12 students targeting issues including but not limited to substance abuse, bullying, and coping skills.
- Provide individual and group counseling to adolescents.
- Conduct substance abuse screenings/assessments and threat assessments once properly trained.
- Maintain accurate records and documentation of counseling sessions and program activities.
- Stay informed about current trends and best practices in adolescent prevention and counseling.
Qualifications:
- Bachelor’s degree in Psychology, Social Work, Counseling, or related field (Master’s preferred)
- Willing to become an Addiction Counselor Trainee if not already licensed or certified and work towards certification.
- Strong understanding of adolescent development and risk behaviors, or willingness to learn
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Crisis intervention training is a plus.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Matching 401(k) plan
- Paid time off
- Additional time off for winter break and reduced summer hours
- Allowance for professional development opportunities
- Supportive and collaborative work environment.
Click Here to apply
Application
To submit your resume for any of the positions above please apply below and we'll be in touch should the right position arise.
"I enjoy working at Carroll Institute because of the difference I feel I make in the lives of our clients. I like asking them things they have never thought of before or helping them fill out a job application. The simple act of treating clients with kindness, respect and understanding allows me to earn their trust. To be trusted and respected by those I serve keeps me coming back.”
- Counselor